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Privacy Policy

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Privacy Policy2018-10-21T12:42:39+00:00

Privacy Policy

Last Updated: 24/05/2018

  1. Introduction

Thank you for visiting Right Side Of The Chart. We are an US based company, providing analysis of global financial markets & securities including both public (free) and premium (paid) content. Please read our Terms and Conditions and this Privacy Policy, providing consent to both documents in order to have permission to use our services.

  1. Definitions

Throughout this Agreement, we may use certain words or phrases, and it is important that you understand the meaning of each. The list is not all-encompassing and no definition should be considered binding to the point that it renders this Agreement nonsensical:

“Agreement” refers to these Terms of Service;

“Service” refers to the services that we provide, including our market analysis, trade ideas & opinions, member forum (aka- trading room) and our Site itself;

“Site” refers to our website, https://rightsideofthechart.com;

“Right Side Of The Chart” refers to our company, known as “Right Side Of The Chart LLC”; RightSideOfTheChart.com, RSOTC.com, RSOTC, our Site; our Service; or a combination of all or some of the preceding definitions, depending on the context in which the word is used;

“User” refers to anyone who uses our Service, including general visitors to our Site;

“You” refers to you, the person who is entering into this Agreement with Right Side Of The Chart.

  1. Data Collected

Registration Data

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

Comments

When you leave comments on the site we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Automattic Privacy Policy. After registering on the site with an email address associated with a Gravatar account, your profile picture is visible to the public in the context of your comments, trading room posts, replies as well as your user profile on Right Side Of The Chart.

Community Forum

When you use the community forum, and information you post to the reply form will be publicly visible. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Automattic Privacy Policy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact Form  & Email Received

Please note that any and all e-mail, standard mail, or other correspondence sent to us, including but not limited to that sent via the contact form, will become the property of Right Side of the Chart. This correspondence may be posted on the website (testimonials, questions, concerns, etc.), used in articles, or posted in or on any other Right Side of the Chart venue, without the need for specific permission for Right Side of the Chart to do so (though we generally seek permission before doing so).

Permission to use testimonials using actual names will be requested before publishing. If you do not want your information to be used by Right Side of the Chart, please state this when corresponding with us. We provide no assurance that non-personally identifiable comments will not be used. The sending of any form of correspondence to Right Side of the Chart will be considered an acknowledgment, a complete and full understanding, and acceptance of, as well as a full agreement to, the disclaimers, terms & conditions, and policies of our website.

No information you provide to us will be sold, disclosed, or given to any other party at any time unless required by law, for example, in response to a subpoena or search warrant. This information is never shared with third parties.

Google Analytics

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our site please use this link: Google Analytics Opt-out/.

  1. Embedded Content

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

YouTube

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. See their privacy policy here: YouTube Privacy Policy.

Bottom of Form

  1. Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

Necessary Cookies (all site visitors)

  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.

Necessary Cookies (additional for logged in customers)

  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-time-{time}-[UID]: WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  1. Who Has Access To Your Data

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

  • Our system administrators.
  • Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
  1. Third Party Access To Your Data

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:

MailChimp

If you sign up to to receive notifications of new posts by email , our daily digest of public posts or a newsletter, those emails are hosted by MailChimp (on their server) and your email address as well as the marketing reasons to contact you for, will be stored by MailChimp. You have to give explicit consent to all marketing means you want us to use to contact you. For more information on MailChimp’s privacy policy, please see here: MailChimp Privacy Policy.

  1. How Long We Retain Your Data

When you register for a free trial period and/or subscribe to our premium services, any personally identifying information that you provide such as your name & email address, is retained until you have cancelled any subscription and (if) you tell us to remove it although it is generally our policy to delete all information associated with any registered user accounts that have not been an active (paying) subscriber for more than one year.

We use this data so that we can recognize you, approve your comments automatically instead of holding them for moderation as well as to have the ability to contact you in certain instances such sending billing invoices to paid subscribers, password reset links, notifications of any violations of the Term & Agreement of the site & any other reason that we might need to contact our paid subscribers.

If you register on our website, we also store the personal information you provide in your user profile. You can see & edit your personal information at any time (except changing your username) as well as or request that your account and all associated data be deleted. Website administrators can also see and edit that information. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

  1. Security Measures

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

  1. Your Data Rights

General Rights

If you have a registered account on this site or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product related services to you.

If you have any questions, want to receive a copy of your stored data or have your data erased, please contact us at [email protected] .

GDPR Rights

Right Side Of The Chart permits residents of the European Union to use its Service. Therefore, it is the intent of Right Side Of The Chart to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

California Privacy Rights

Right Side Of The Chart permits residents of the State of California to use its Service. Therefore, it is the intent of Right Side Of The Chart to comply with the California Business and Professions Code §§ 22575-22579.

  1. Third Party Websites

Right Side Of The Chart may post links to third party websites on this site. These third party websites are not screened for privacy or security compliance by Right Side Of The Chart, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Right Side Of The Chart bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

  1. Release of Your Data For Legal Purposes

At times it may become necessary or desirable to Right Side Of The Chart, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

  1. Amendments

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.